Warranty, Terms & Conditions

Methods of Payment:
We accept Checks, Wire Transfers, Credit Cards, (Visa, Master Card, American Express and Discover). We are also happy to work with your leasing agent.

Our Products

Price:
Prices are subject to change without notice. The price of products does not reflect final cost of the order until a sales representative processes it and freight or shipping costs are added. All orders, merchandise, and products are F.O.B point of origin/warehouse. Terms and payment must be reviewed by a sales representative of RestaurantFurniture.com. 

Availability:
Our products are available to stock on hand. There are no guarantees made or implied for availability of products on our website RestaurantFurniture.com. Products can be discontinued at any time; if a suitable replacement cannot be found a refund will be issued

Care of Furniture:
Care of the product at regular intervals will ensure longevity and usability of your furniture and accessories. Fasteners need to be checked for tightness, paint needs to be inspected for chips, and damage repaired when found. All products needs to be cleaned and inspected regularly. Please note that improper use or not performing regular maintenance can lead to a voided warranty.

Warranty:
Materials and workmanship will be covered by RestaurantFurniture.com for one (1) year from date of receipt of the products. Some products have an additional warranty, please see the specific product page or ask a sales representative for details. Any warranty expressed or agreed to becomes void if there has been misuse, abuse, unauthorized repairs, accidental damage, vandalism, acts of nature or repair by an unauthorized representative.

Payment & Orders

Methods of Payment:
We accept Credit Cards (Master Card, Visa, American Express and Discover). We also accept checks, Wire Transfers, and will work with your leasing agent.

Minimum Order:
Orders submitted to RestaurantFurniture.com must exceed $750.00 not including freight and tax (where applicable) or be subjected to a $100 Limited Order Fee.

Changes to Orders:
Order confirmation may be made by email, fax, or written letter. Confirmation of changes to orders must be made by email, fax, or written letter as well. Changes made to existing orders that are in process can be subject to delays and additional charges. When a customer cancels an order they can be charged with supplies and materials due to the manufacture of the merchandise whether completed or in stock.

Shipping & Freight

C.B.D. - Call Before Delivery:
Requests for call before delivery will incur a charge of $30.

Broken Master Pack:
Many furniture products are shipped as multiples in a single carton or master pack to reduce freight costs and damage to the products. Any order that includes a broken master pack will incur a $50 charge.

Residential Delivery:
For businesses within residential neighborhoods there is a $75 delivery fee.

Freight:
Orders are shipped dock to dock weekdays during normal business hours unless denoted/requested otherwise. All orders are shipped F.O.B. origin/warehouse. It is up to the customer to specify routing and shipping instructions to our sales representative. If no such instructions are received then we will ship in what we believe is the best possible way. There are additional services that may be requested at additional expense, which include: a lift gate truck, re-routing, and re-delivery.

Claims:
The purchaser assumes ownership of goods and merchandise while in transit. The owner/purchaser is responsible for offloading the goods once delivered unless prior arrangements are made. It is important for the purchaser to inspect the shipment immediately after receipt. Any visible damage to cartons or crates should be noted on the delivery receipt. Loss or damage must be reported in a claim to the delivery carrier immediately. Sometimes damage is concealed within the packaging; if this occurs retain the packaging slip or B.O.L. and notify the carrier or freight agency within 24 hours of receipt of goods for an inspection. Any damage that is not found, described, and reported within 24 hours risks a loss of claim.

Returns:
No returns of merchandise can be made without express consent and authorization by
RestaurantFurniture.com. Returns are subject to all shipping, handling and restocking charges at customer's expense. If defects are noticed, they must be reported to RestaurantFurniture.com within 24 hours. Returned furniture must be in its original packaging and unassembled. Many items that RestaurantFurniture.com sells are made to order, and as such are non-refundable without consent of RestaurantFurniture.com.